Shipping and Returns
All Lisa Marie Studios jewelry is handcrafted; our handmade process is consciously created and never rushed, which means it takes time. Please allow up to 3 days for your order to be processed and ship out.
Please allow 2 weeks production time for custom pieces.
Please note that shipping carriers have experienced severe delays during the COVID pandemic, and shipping timelines are estimates, not guarantees.
Once your order ships, you will receive a shipping confirmation email with tracking.
If you are in need of expedited shipping or have any other questions, please contact us in advance of ordering.
If you are not satisfied with your order for any reason, please contact our studio to initiate a return. All return requests must be initiated within 7 business days of receiving the item. All returned jewelry must be unworn and in new condition. Please note that a restocking fee may apply for returned pieces.
Custom orders are non-refundable.